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Billing Rates and Prices For Dial-up Access
There is a $10.00 activation fee for all new accounts. Arkansas Digital will send you an email invoice or paper bill for $1 extra. Junk email filtering is available for $1 extra also.
Billing Information and ChargesActivation Fees and the first month of service are payable in advance at the time the account is activated. You will be automatically billed on the 1st of each month for that month. All payments are due at the time of billing and considered late if not received in our office by the 15th of the month, at which time a $2.50 late fee will be added to your account and a past due statement with a warning notice will be mailed. If full payment including the late charge is not received in our office, evidenced by post mark, within 5 days of receipt of the warning notice, the account will become in default and will be immediately deactivated. Deactivation of your account does not relieve your obligation to pay any past obligations or charges. If your credit card charge is declined, then your account is in default. Payments declined (NSF, over-limit, account closed, invalid account number, etc.) incur a $20 returned item fee. We will mail or email a 5-day warning letter to you. Payment in full, including the returned item fee and past due fees must be received in the Arkansas Digital office within 5 days of the warning letter. If your service is interrupted due to non-payment, there is a $5 reactivation fee charged to your account in order to resume service. Service will not be resumed until all charges have been paid in full, including the reactivation fee. All checks not recovered will be turned over to the proper authorities for collection.
Subscriber Account TerminationAs a Subscriber, you may request that your account be terminated at any time. Your request MUST be in
writing and mailed to Arkansas Digital's home office mailing address: PO Box 1966, Greenwood, AR 72936; or faxed to 479-996-9444. This request must be received by the 25th of the month in order to avoid your being charged for the following month. Any prepaid setup charges are non-refundable. Any changes in billing information must be received by Arkansas Digital by the 25th of the month in order to take effect for the next billing cycle. A written request to terminate your service does not relieve your obligation to pay any past obligations or charges. If you wish to terminate your account and fail to submit account cancellation notice (in writing) by the 10th, you will still be liable for payment for services for the current month.
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Arkansas Digital PO Box 1966 877-996-9064 admin@arkd.net
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